Benefits of working at Joyfolie

We are looking for part/full time positions from our Longmont, CO office.
Please send a cover letter, resume, salary history, and online portfolio (if applicable) to info@joyfolie.com

About Joyfolie

We are a rapidly growing, innovative fashion brand where life is fast-paced, unpredictable and interesting. Hallmarks of our values are beauty, tenacity, and living life with intention. We are a start-up culture: a close, tight-knit, ever tenacious team of forward-thinking individuals. In preparation for our next phase of growth we are looking for fashion forward thinkers who want to deliver legendary service to our customers.

Job Postings

Fashion Consultant- Holland, MI
 

Key Values:

  • Passion for our brand and our overall aesthetic
  • Fervor for creating the best experience possible for our customers
  • A strong sense of empathy
  • Great personal style with an affinity for feminine details
  • Intelligent and innovative approach to fashion
  • Positive attitude and an optimistic outlook

What You'll Do:

  • Help our customers with product knowledge, order information and general service issues
  • Offer wardrobe suggestions, outfit styling and fashion tips to potential shoppers
  • "Wow" customers on a regular basis
  • Coordinate event specific looks, occasionally for high profile clients and influencers
  • Regularly communicate with our team about customer feedback and brand improvement
  • Provide exceptional service to our e-commerce customers

Perks & Other Cool Things :

  • Pretty much banker hours, 9-6ish with occasional Saturday's
  • A monthly product credit (woohoo, fresh wardrobe!)
  • On-going trend-spotting trips and fashion education
  • Team events inside and outside of the work place
  • Relaxed and friendly work environment with office luxuries

About You :

  • Live and breathe friendliness, concern, tact and responsiveness
  • Self-starter with the ability to organize and maintain multiple computer programs
  • Effectively communicates in written and verbal form with attention to detail
  • Problem solver, team player, and positive thinker
  • Familiarity with internet reviewing sites & social media channels
  • Willing to work holiday and new collection busy seasons

We are a small, but rapidly growing company with a good heart. Our gratitude extends to customers, but starts with remarkable employees. We value diversity of individuals, their lives' and their family without discrimination. Our atmosphere nurtures aspirations, strengthens our affinity for equality and rewards employment on the basis of business needs, qualifications and merit.

We are excited to add you to our team!

Job Type: Full-time


Customer Service Manager- Holland, MI

Key Values :

  • Passion for our brand and our overall aesthetic
  • Fervor for creating the best experience possible for our customers
  • A strong sense of empathy
  • Great personal style with an affinity for feminine details
  • Intelligent and innovative approach to fashion
  • Positive attitude and an optimistic outlook

What You'll Do:

  • Maintain a positive work culture for all team members
  • Communicate with our shipping department to help the customer service team and improve processes
  • Regularly research and suggest ways Joyfolie can become an example of exceptional service
  • Identify both short and long term goals for customer service team and department
  • Assist team members in responding empathetically in escalated situations
  • Mentor and coach customer service team members
  • Suggest Apps in Shopify to improve customer service efficiencies
  • Maintain a high level of professionalism in every situation
  • Present a monthly report to company founder
  • We love our Joyfolie customers, and we’re looking for someone to help us give them the best online shopping experience possible!

Perks & Other Cool Things :

  • Pretty much banker hours, 9-6ish with occasional Saturday's
  • A monthly product credit (woohoo, fresh wardrobe!)
  • On-going trend-spotting trips and fashion education
  • Team events inside and outside of the work place
  • Relaxed and friendly work environment with office luxuries

About You :

  • Live and breathe friendliness, concern, tact and responsiveness
  • Self-starter with the ability to organize and maintain multiple computer programs
  • Effectively communicates in written and verbal form with attention to detail
  • Problem solver, team player, and positive thinker
  • Familiarity with internet reviewing sites & social media channels
  • Willing to work holiday and new collection busy seasons

What We’re Looking For:

Customer service management experience

2+ years experience leading a team of five or more

Experience with Freshdesk, Shopify, Microsoft Excel, Google Office, and/or similar programs

Job Type: Full-time

Salary: $35,000.00 to $45,000.00 /year


Assistant Graphic Designer / Project Coordinator - Longmont, CO

Job Description:

Work side by side with our Art Director to create newsletter content as well as creating social/marketing ads. Contribute to creation of web content using illustrative/graphic design skills. Report on monthly email data and trends to inform future marketing efforts. Liaise between in-house team and remote developer to ensure accurate and on-time delivery of ongoing web projects. Create designs in line with Joyfolie’s overall aesthetic and brand standards.

Key Values :

  • At least one year of graphic design experience
  • Experience with HTML code is a plus!
  • Must be fluent in Photoshop and other Adobe creative programs
  • Proficient in the latest Mac operating systems
  • Email marketing experience—Klaviyo experience preferred but not required
  • Excels at project execution
  • Aptitude for the analytic
  • Proficient in Adobe Creative Suite
  • Exceptional eye for detail
  • Professional and solution-oriented attitude
  • Able to work in a fast-paced environment
  • Understands Joyfolie's aesthetic and brand standards
  • Strong organizational skills
  • Must be able to prioritize and multitask
  • Oriented toward continual self-education
  • Fast learner
  • High energy
  • Creatively self motivated  
  • Proficient with Mac operating systems
  • Attuned to fashion trends

What You'll Do:

  • Design website promotional tabs and banners
  • Assist in bi-weekly collection releases on the website
  • Maintain website links and curate category design
  • Provide email design support
  • Manage email platform (including automations, lists, and reports)
  • Report weekly on analytics related to email campaigns and website performance
  • Graphically design content for social posts
  • Design biweekly podcast graphics and embed in site/streaming services
  • Communicate projects to developer
  • Assist with digital marketing design needs
  • Contribute ideas in monthly marketing meetings

Perks & Other Cool Things :

  • Pretty much banker hours, 9-6ish M–F
  • Global Travel Opportunites
  • Two weeks PTO
  • Health Care
  • 1/2 day before every holiday
  • 1/2 day Fridays in the summer
  • Paid weekly lunches and snacks
  • A monthly product credit (woohoo, fresh wardrobe!)
  • On-going trend-spotting trips and fashion education
  • Team events inside and outside of the workplace
  • Relaxed and friendly work environment

Please submit your portfolio, resume, and a brief cover letter as to why you would be a good fit for the position.